Cloud Pen Shipping policy
Orders are shipped within 1-3 business days from date of order. Weekend deliveries not available.
A confirmation email will be sent to you notifying you when your order has shipped along with a tracking number and estimated delivery time.
Shipping methods vary depending on shipping destination.
Orders placed Monday thru Friday 2:30pm PST Ship within 24 hours
Orders placed Friday 2:31pm PST to Sunday Ship out the following Monday*.
*Including orders placed FedEx Standard Overnight® and FedEx 2Day®
FedEx Ground® delivered in approximately 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii.
FedEx 2Day® delivered two-day delivery by 4:30 p.m. to most areas (by 7 p.m. to residences).
FedEx Standard Overnight® Delivery the next business day in the afternoon by 3 p.m. to most areas and by 4:30 p.m. to some rural areas (by 8 p.m. to residences)Available throughout all 50 states (Hawaii outbound only)
USPS First-Class Mail® delivered in approximately 1-7 business days within the contiguous U.S.; 4-8 business days to and from Alaska and Hawaii.
We currently only ship to the USA and Canada. Canada and PO Box Shipments will only be sent via USPS First-Class Mail®. Sign up for our Newsletter for change in policy.
If you receive any damaged goods report it to us immediately at email@example.com
We do our best to ensure your package in delivered to you securely, we ask that you check your package thoroughly. If the package looks opened or tampered with DO NOT accept the package. Contact us to firstname.lastname@example.org within 3 days of incident.